Healthcare costs can be confusing and Durham Diagnostic Imaging is working to help simplify the process.
Many factors affect what your out-of-pocket costs are for an exam - your insurance plan, your deductible and your copay. Essentially, no two patients are alike which means no two bills are the same. And the out-of-pocket cost for a person covered by insurance is very different than for someone without insurance.
As the patient, you want to know, "What are my out-of-pocket costs?" It's a great question that has a different answer for everyone who asks. At Durham Diagnostic Imaging, you can easily start this conversation by requesting a free, no-commitment price estimate (no appointment necessary), by clicking here and then completing and submitting the Request an Estimate form. Using your insurance and financial information, we will help you figure out what the estimated cost is for your exam. Even if you don’t have insurance, our staff can quickly provide you with self-pay pricing options.
Seek care in outpatient settings.
For radiology exams, ask your physician if they can be done at an outpatient facility, which is usually less expensive.
Ask to pay your share of the bill with a payment plan. Please keep in mind that an open balance has to be a minimum balance.
At Durham Diagnostic Imaging, we want you to be able to focus on what’s most important - getting and staying well. We are committed to helping you understand the cost of your exam so that you can make informed healthcare choices, that includes providing you with a way to get a no-obligation price estimate, with or without using insurance. Simply click here, complete the Request an Estimate form and click "Submit." A financial services representative will contact you to collect additional information and provide you with an estimate.
When you are treated by an out-of-network provider at an in-network facility, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible.
Self-pay patients and those who are not using insurance have the right to receive a Good Faith Estimate for the total expected cost of any nonemergency items or services.
Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical item or service. You can ask your healthcare provider, and any other provider of your choice, to provide you with this estimate before you choose to schedule the item or service.
Make sure to save a copy of your Good Faith Estimate. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call 1-800-633-4227.
Patients can choose where they go for their outpatient radiology services. That choice can save them hundreds, if not thousands, of dollars. Just as a patient can take a signed prescription to the pharmacy of their choosing, a patient can take their radiology order to the facility they prefer. Not all radiology facilities are the same; shopping around can save patients money and time. At Durham Diagnostic Imaging patients won’t sacrifice quality for cost.
We are an independent outpatient diagnostic testing facility.
We inform patients prior to their appointment of their estimated total cost and what they will owe at time of service.
We confirm the insurance authorization has been obtained prior to scanning any patient.
We bill globally, meaning the technical fee and the radiologist’s fee for interpretation are both included in one bill.
If our facility is in-network with the patient’s insurance plan, the radiologist is also in-network with that patient’s plan.
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